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Employer Contact Information
- Company Name:
- Shelton CT 06484
Job Details:The Technical Support Representative will be the primary technical contact for VOIP residential & business class customers who are using these technically advanced digital products. You will provide professional, accurate, and timely responses to all customer inquiries using established troubleshooting procedures to identify and resolve technical difficulties.Successful candidate will be professional, career minded, highly motivated and customer friendly. Minimum requirements include complex knowledge of DOS, Win 95, 98, NT, 2000, XP, Apple/MAC, Internet communications, and protocols. Candidates are also required to have outstanding MS Office skills and demonstrated expertise in one or more of the following specialties: Network (RF troubleshooting, E-Mail, DHCP server, routers), Systems Hardware, Software, Operating Systems, or New Technology. Prior call center experience is highly desirable.Company operates 7 days in a week 7:00AM till 12:00PM including all major holidays person has to be extremely flexible and available for work all different shifts, weekends and holidays.First 5 weeks training pay rate $13.10/hourAfter training $13.85/hourLocation: Shelton, CT 06484TO APPLY:EMAIL RESUME TO