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Dick's Sporting Goods, Inc. is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment, apparel, and footwear in a specialty store environment. As of August 2, 2009, the Company operated 412 Dick's Sporting Goods stores in 40 states primarily throughout the eastern half of the U.S. The Company also owns Golf Galaxy, a multi-channel golf specialty retailer, with 91 stores in 30 states, ecommerce websites and catalog operations.
Department / Location: Store Operations / Corporate Office
Reports To: Manager of Store Services
The Store Services Analyst will coordinate and execute all administrative and functional needs for program standards, training, financial reporting and marketing aspects of a multimillion dollar Store Services Program
Duties:
- Assist and support the expansion of the store services programs through the coordinated efforts with Finance, IT, Legal, Marketing/Advertising, Store Ops, Training, Merchants and Manufacturers
- Utilize in depth experience in analyzing sales reports and to take action to meet sales metrics, budget and goals initiatives
- Support the development of additional comprehensive processes and procedures for future enhancements which include, but not limited to competitive pricing, training, marketing materials, incentive events and reporting
- Address escalated customer and store service issues
- Validate and enforce procedural and service standards for our customers, stores, manufacturers, product development and extended warranty administrator
- Ensure integrity and compliance of the business data
- Distribution of the store service sales reports
Successful Candidate Requirements:
- Ability to work both independently or as a member of a larger team
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