Title: Personal Banker I/II/III - Houston, TX - (River Oaks)Location: TX-HoustonMutual of Omaha Bank is looking for talented individuals to help us grow. Our strategy is centered around community banking, which means personal relationships, excellent customer service and community involvement are the hallmarks of the way we do business. If you'd like to work for a fast-growing community bank that puts customers and employees first, Mutual of Omaha Bank is the place for you.A Personal Banker sells multiple financial services to new and existing customers with the objective of attaining branch and personal sales and service goals. Provides professional, courteous and efficient customer service. These goals are attained by developing new customer relationships and expanding existing customer relationships through the sale and cross-sale of banking products and services by assessing the customer's needs and determining which financial products and services can best satisfy those needs. The goal is to gain 100% of the customers' financial business and sales are at or above the performance standards established.Accountabilities: * May assist potential and current customers with retirement planning services and products.* Completes consumer loan applications and submits to central underwriting for approval.* Conducts loan closing once approval is obtained.* Contacts prospective and current bank customers to solicit new business to meet specific goals in order expand retail bank services.* Ensures all accounts are opened and loan documents are completed in accordance with established policies and procedures, proper records are maintained accurately and information is entered on appropriate systems and routed to appropriate departments. Achieve compliance certification and use knowledge of compliance/CRA regulations in day to day activities.* Maintains a working knowledge of bank/branch goals, policy and procedural expertise of deposit and non-deposit products and services, and all current marketing and advertising campaigns.** Note: This position is posted in a job family. Placement into certain level is determined by skill set and previous experience*** Must be knowledgeable and proficient with all retail deposit accounts, services and related programs, (i.e. internet banking, phone, etc.)* Excellent verbal and written communication skills* Strong customer service and relationship building skills* Ability to listen and uncover customer needs* Strong problem solving and analytical abilities* Solid technical skills (Word, Excel and other job related programs)* 1 to 2 years retail banking experience preferredPhysical Requirements for the primary Accountabilities, % of work period* Keyboarding 34-66%* Working with the hands 1-33%* Sitting >66%* Standing/walking 1-33%* Talking 34-66%* Near Vision >66%* Far Vision 1-33%* Hearing 34-66%* Lifting/carrying 10-19lbs 1-32 reps/day or 1-33%Mutual of Omaha Bank is an Equal Opportunity Employer