Logistic Coordinator

Company Profile: NAL Worldwide LLC is an award winning provider of specialized logistics solutions tailored to complex supply chains. Our suite of solutions is designed to optimize supply chain by lowering costs and increasing inventory visibility for better decision support. Drawing upon our unique network of resources and tools, we collaborate with customers to craft solutions that provide relevant, tangible results. We currently have a need for a Logistic Coordinator at our Addison, Illinois headquarters. This is an excellent opportunity with a growth oriented company. Logistic Coordinator in Chicago, IL Job Description: This position must provide the client with the best overall levels of service, meet and exceed the established goals for on-time pick up and delivery. Responsibilities may include, identify areas to improve service levels, problem resolution, proactive approach with service provider and NAL Logistics Centers rate quotes and respond to general inquires regarding client s inventory and shipments. This position requires a background in logistics / warehousing. Essential Functions/Responsibilities Standard transportation management, assign approved service provider for transportation based on carrier matrix. Provide project management of site delivery activity. Provide rate quotes for nonstandard transportation, i.e. expedite shipments. Perform order registration which may include special requirements, ie, extra labor, forklifts, cranes, etc. Ensure on-time pickup and delivery, track and trace shipments. Timely review and processing of service provider invoices Inventory Management, physical inventory reconciliation, cycle count reconciliation. Inbound and outbound reconciliation. Order Management, maintain customer Parts Master. Ensure supplier compliance by customer; pre-notice, on-time, proper packaging and labeling. Work with service providers to resolve inventory discrepancies and other issues as needed. Work with customer to resolve inventory discrepancies. Follow-up with regards to exception reporting and damage assessment, communicate to customer. Escalate service failure and issues to ensure customer satisfaction and resolution. Ensure proper inventory levels per customer expectations. Actively participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs. Job Requirements: Qualifications 1 to 3 years of customer service background in logistics with ability to handle problem resolution in timely manner. Previous Telecommunication site delivery coordination experience a plus. Typing and functional knowledge of personal computers with a comfort level to work in a multiple screen environment. Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis Able to work well in a team environment as well as individually. Must be able to manage inventory in an RF system environment. This candidate will work in an office setting but will be expecting to travel to warehouse as needed. To learn more about our company visit our web site at www.nalworldwide.com . We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.