Field Operations Engineer

Field Operations EngineerJob ID: 2223# Positions: 1Location: US-MA-SomervilleExperience (Years): 5Posted Date: 10/20/2009Category: Operations - Field Operations-Colocation ServicesApply for this job:Your application choices are:* Apply for this job online* Refer a friend to this jobMore information about this Internap job:Overview:InternapNetwork Services Corporation (NASDAQ:INAP) is a leading Internet solutions company that providesThe Ultimate Online ExperienceTMby managing, delivering, distributing and monetizing content and applications with unsurpassed performance and reliability. With a global platform ofdata centers, managedInternet services, acontent delivery network (CDN)and content monetization services, Internap frees its customers to innovate their business and create new revenue opportunities. Responsibilities:* Assists Project Manager on projects involving the physical installation of cabinets, cages, cables, shelving, cable management, routers CSU/DSU’s, servers, PDU’s, modems, switches. Terminate and troubleshoot twisted pair, coax, RJ45, fiber, BNC connections.* Work with various internal/external groups (such as telecommunication service providers, provisioning, IE’s, NE’s, equipment vendors, the NOC, customers and InterNAP internal departments) to install, troubleshoot, repair equipment, and service customer, PNAP and facility equipment. Requests help as needed from Sr. FOE / Site Manager.* Provide remote hands services for customers as required to include reboots, testing/trouble shooting, making and installing cables.* Assists on projects for both internal/external customer installation through coordinating facility services, equipment, and cabling in preparation for customer installations.* Maintain corporate databases relevant to Field Operations, provisioning, NOC and IE’s to include NCM, CFA, KPI’s, AMS, CST.* Monitor and review sales projections and plan facility connectivity scaling.* Maintain InterNAP standards applied to the physical elements of a PNAP.* Respond to emergency outages as directed by the INAP NOC within a 1-hour average onsite response time (non-staffed 24 x 7 sites) and 15 minutes response time for 24 x 7 staffed sites.Qualifications:* Minimum 5 years experience working with communications circuits and equipment to include the ability* to install and troubleshoot (T1’s, DS3’s, OCX, routers, switches, cabling).* Minimum years advanced skills at working with communications test equipment. Knowledge of physical plant operations (power environmentals) Experience working with communication providers.* Strong organizational skills and attention to detail. Good interpersonal skills and communication.* Leadership and team experience. Ability to lift 50 lbs. Work flexible shift work hours and be on-call 24x7.* Some project management experience helpful and will work with onsite supervisor as required.***We seek local market Boston area candidates only***For more information on a career at Internap, please visitwww.internap.jobsor simplyinternap.jobsInternap is an EEO employer and values the diversity of its workforce!