Welcome to Delta Air Lines/Northwest Airlines and thanks for checking-in to the opportunity to join our team of Customer Service Agents. In this role, you will be trained on the job to receive and inspect cargo shipments from freight forwarders and live animal shipments from the general public. You will assist our Cargo customers with questions about their shipments and ensure compliance with shipment policies with the aid of computer tools.At Delta/Northwest Airlines, our number one focus is to enhance all aspects of each customer's experience. Working in this role you'll be are at the forefront of customer satisfaction, ensuring a first-class experience from beginning to end. The impeccable service you offer, the accurate information you provide and the friendly attitude you bring makes all the difference.Do you have what it takes to help us change how passengers feel about flying these days, particularly before they get on the plane? If you are team-oriented, like to interact with others, love to provide great customer service and can work flexible hours to help us meet our operational needs, you would be a great addition to our team!To qualify for this position, you must:?Have a valid driver's license ?High school diploma or GED equivalent ?At least 18 years of age ?Ability to pass an extensive background check, drug test, and audiogram?Ability to lift at least 60 pounds ?Authorized to work in the US ?Ability to read, write and speak English ?Ability to work a flexible schedule including weekends and holidaysPrevious ramp operations experience is preferred, but not essential. CHANGE YOUR DESTINATIONApply online today!As an equal opportunity employer, Delta Air Lines recognizes that our strength lies in our people. We are committed to diversity.