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Transports required supplies, equipment, blood products, and samples, as well as staff when needed, to and from mobile sites in a safe and legal manner that complies with current good manufacturing practices and American Red Cross Blood Services (ARCBS) directives. Promotes good donor care during the collection of safe units of blood in accordance with the Code of Federal Regulations (CFR), ARCBS directives, and local policies and procedures. Demonstrates excellence in customer service and public relations to promote a positive, professional image of ARCBS. Works independently with attention to detail and full knowledge of all aspects of the daily collection operation. Performs donor history and promotes good donor care during the collection of safe units of blood in accordance with the CFR, ARCBS directives, and local policies and procedures. Performs all duties and responsibilities in compliance with standard operating procedures, regulations outlined in the CFR, and other applicable federal, state, and local laws. Complies with safety policies and procedures in the work area and uses applicable protective equipment at all times to prevent exposure to potentially infectious blood and body fluids. Qualifications: High school diploma or equivalent required and medical assistant/phlebotomy training. Customer service experience preferred. Professional and friendly demeanor. Effective communication and public relations skills. Ability to adapt to long, irregular hours and frequent schedule changes. Good manual dexterity and ability to lift 25 pounds or more. A current valid driver's license and good driving record is required. Covered under Collective Bargaining Agreement.
