Account Manager - CTS

About CenturyTelCenturyTel (NYSE:CTL) is a leading provider of communications, high speed Internet and entertainment services in small-to-mid-size cities through our broadband and fiber transport networks. Included in the S&P 500 Index, CenturyTel delivers advanced communications with a personal touch to customers in 25 states.Account Manager - CTSJob Title :Account Manager - CTSJob Code :10-28488-01Division :CenturyTel SolutionsLocation :Madison AL US 35758Job Grade :58IExemption :ExemptJob Type :Full TimeOpen Date :06/16/09Date Required :06/30/09Career Level :Experienced (Non-Manager)Education :Bachelor's DegreeCategory :Sales - Account ManagementJob Description :Position Summary:Responsible for securing new CLEC business accounts and managing accounts through effective utilization of consultative, solutions-oriented sales skills and company resources. The major objective of the position is to achieve assigned CLEC sales goals that result in long term customer relationships for CenturyTel.Qualifications:Minimum:1. Bachelor’s Degree in Business, Marketing, or related disciplines or the equivalent in training and experience2. Minimum 6 years demonstrated experience in sales.3. Demonstrated leadership abilities.4. Strong Organizational skills and attention to detail.5. Excellent written, oral and presentation skills.6. Proven success record in sales.7. Proven people and management skills.8. Self-motivated.Preferred:1. Masters Degree or graduate work.2. Experience in telecommunications and /or data sales.3. Knowledge in current and developing communications products and services.4. Computer science training.5. Proven track record reflecting consistent sales achievement.Responsibilities:1. Achieve CLEC sales goals through effective utilization of consultative, solution-oriented sales skills and company resources.2. Execute tactical sales plans that achieve the desired result in quota attainment and customer satisfaction in Account Manager’s assigned sales market.3. Proactively manage CLEC accounts through careful management of customer expectations. Communicate the customer’s expectations and timelines to Provisioning Team to ensure each customer’s order is coordinated. Leverage Sales Engineers to ensure correct technical applications are being utilized.4. Analyze and evaluate customer’s existing service (voice, data, network, etc.) and equipment, determine the applicable changes or improvements, calculate pricing, and generate detailed, timely manager-approved proposals.5. Create and deliver formal presentations to customers, CenturyTel management and consultants using written, oral and computer-based tools and skills.6. Provide timely and accurate weekly sales reports.7. Provide timely, accurate, and complete order packages for each sale that adheres to CenturyTel’s established sales process flow.8. Adhere to CenturyTel guidelines regarding order process flow, pricing, rules set for specific products and services, and sales commissions.9. Actively participate in company sponsored training in order to achieve knowledge and expertise regarding products and services sold by the Account Manager CLEC.10. Monitor competitive activity and provide feedback to the region sales team.11. Initiate contacts with potential and existing customers. Actively develop leads by participating in community and company-sponsored events, professional/civic organizations, and personal contacts.12. Research and recommend specialized applications and/or bundled product offerings for targeted customer segments (government, education, hospitality, transportation, etc.).13. Other duties as assigned.This position may require driving, with proof of a valid driver’s license and auto liability insurance which meets CenturyTel’s standards.All internal applicants must apply online through the CenturyTel intranet and submit an internal application to the Human Resources Department located in Monroe, LA. In order to be considered for the position, all required documents must be received by the designated HR office. It is the responsibility of the respondent to prove his/her qualifications for the position for which they are responding.CenturyTel requires pre-employment drug testing.CenturyTel IS AN EQUAL OPPORTUNITY EMPLOYER.